Privacy Policy

Effective Date: 2/1/2025

Moe Bros Lending (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, store, and disclose personal and sensitive information submitted through MoeBrosLending.com (“Site”).

By accessing or using this Site, you confirm that you have read, understood, and agreed to this Policy in full.

If you do not agree, do not use the Site.

1. Information We Collect

We collect information that you voluntarily provide through forms or other contact methods on the Site, including but not limited to:

Full Name

Email Address

Phone Number

Property Address

Driver’s License or Government-Issued ID

Financial Details (e.g., income, asset, liability, loan request data)

Business Entity Details

Messages, notes, and uploaded documents

You understand that by submitting any information to this Site, you are doing so voluntarily and at your own risk.

2. Use of Information

Your information may be used to:

Evaluate and process loan-related inquiries

Verify identity and perform due diligence

Communicate with you via phone, SMS, or email

Store records for regulatory compliance and internal use

Send marketing and promotional messages (opt-out available)

Improve the Site and user experience

Submission of information does not guarantee approval or offer of funding.

3. Storage and Security of Sensitive Data

We store and manage data using trusted third-party platforms, including Go High Level (GHL). Sensitive information such as driver’s license uploads and financial details may be stored on or transmitted through these platforms. While we make reasonable efforts to work with secure services, we do not control, manage, or guarantee the security protocols, infrastructure, or practices of Go High Level or any third-party provider. Moe Bros Lending shall not be held liable—under any circumstances—for data breaches, hacks, leaks, or unauthorized access resulting from failures or compromises of Go High Level or any other third-party system.

You acknowledge and accept this risk by submitting information through our Site.

4. Third-Party Disclaimer

We may use other vendors or services to support business operations. Moe Bros Lending is not responsible for the actions, omissions, data handling practices, or breaches of any third-party service.

These may include but are not limited to:

Go High Level (CRM & automation)

Communication tools (email, SMS platforms)

Storage systems or analytics services

Use of our Site indicates your understanding and acceptance that your data may be stored or processed by third parties beyond our direct control.

5. Communication and Consent

By submitting any form on this Site, you consent to be contacted via:

Phone calls (live or pre-recorded)

SMS (text messages)

Email

Other electronic methods

Standard message/data rates may apply.

You may opt out at any time via instructions provided in our messages.

Consent to communication is not required for loan consideration.

6. Data Retention

We retain data submitted through our Site as long as necessary to:

Fulfill the purpose for which it was collected

Comply with legal, regulatory, or audit obligations

Maintain internal business records

We are not obligated to delete or return your data unless legally required.

Requests for deletion may be denied where retention is necessary for legal defense, regulatory compliance, or fraud prevention.

7. Your Rights

You may request to:

Access the personal data we have on file

Correct inaccurate or outdated information

Opt out of non-essential communications

Request deletion (subject to our legal obligations)

Submit requests by contacting us at [email protected].

Verification of identity may be required.

8. Cookies and Analytics

We may use cookies and tracking tools (e.g., Google Analytics) to collect non-personal technical data such as IP address, browser type, and usage patterns to improve our services. You can disable cookies in your browser settings.

9. Use by Minors

This Site is intended only for users age 18 or older. We do not knowingly collect personal data from children.

10. Limitation of Liability

To the maximum extent permitted by law, Moe Bros Lending shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:

Use of this Site

Submission or handling of personal or sensitive information

Data breaches or unauthorized access of third-party platforms

Technical failures or outages

Communications sent or received from us

Decisions made in reliance on information from this Site

All content and services are provided “as is” with no warranties, express or implied.

11. Indemnification

You agree to fully indemnify, defend, and hold harmless Moe Bros Lending and its officers, owners, employees, and contractors from and against any claims, liabilities, losses, costs, damages, or expenses (including attorneys’ fees) arising out of:

Your use of this Site

Your submission of data

Your violation of this Privacy Policy or applicable law

Third-party claims related to your use or misuse of this Site

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of Missouri. Any disputes shall be resolved exclusively in the state or federal courts located in St. Louis County, Missouri.

13. Changes to This Policy

We may revise this Privacy Policy at any time without prior notice. The current version will be posted on this page and identified by its Effective Date. Your continued use of the Site constitutes acceptance of any changes.

14. Contact Us

If you have questions or wish to make a request regarding your information, contact us at:

[email protected]